BFSI Voice AI

Collections voice AI for loan follow-ups and customer support

Automate payment reminders, loan follow-up automation, service calls, customer support AI workflows, and compliant BFSI conversations at scale.

Book a Demo Hear ROVA in Action

Live voice workflow

Loan follow-up automation

ROVA LIVE

Hello, this is ROVA calling about your pending loan document update.

Which document is pending?

Your address proof is pending. I can send the secure upload link on WhatsApp now.

collections voice AI

loan follow-up automation

customer support AI

Voice AI that fits your workflow

ROVA brings calling, escalation, follow-ups, recordings, and analytics into one reliable operating layer.

Natural voice conversations

ROVA understands intent, context, accents, and sector-specific terms so callers get clear answers without scripted friction.

Human escalation built in

Complex or urgent interactions can be routed to the right team while call summaries and outcomes stay captured.

Compliance-ready workflows

Configure approved scripts, consent checks, recordings, and audit-friendly reporting around your process.

Live analytics dashboard

Track calls, outcomes, follow-ups, sentiment, resolution, and conversion trends from one operational dashboard.

Built for outcomes

Deploy voice AI where calls decide revenue, service, and trust.

ROVA helps BFSI teams run consistent calling workflows for collections, support, reminders, and follow-ups while keeping recordings and analytics accessible.

100%

recorded call trail

Auto

WhatsApp follow-up links

Live

collections and support dashboard

What ROVA handles

Collections voice AI for payment reminders and repayment follow-ups

Loan follow-up automation for document, eligibility, and status calls

Customer support AI for FAQs, account queries, and service requests

Escalation, call recording, and dashboard visibility for every interaction

Increase follow-up consistency

Reduce repetitive support calls

Track every call outcome clearly

Setup to growth

Launch the route-specific voice agent in three steps.

Segment workflows

Define collections, loan follow-up, policy, support, and escalation journeys.

Set compliance rules

Configure scripts, consent prompts, recordings, timings, and human handoff.

Scale calling

Run campaigns, track outcomes, and sync qualified actions to your teams.

CRM Integration

WhatsApp Integration

Call Recording

Analytics Dashboard

Compliance Controls

24/7 Availability

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Qualify leads, capture intent, and route high-value prospects.

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Resolve FAQs, support requests, and escalations with voice AI.

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AI call center

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Self-improving agent

Improve call flows using outcomes, objections, and analytics.

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Book a Free Demo

See ROVA AI live on your use case. Pick a slot and we will walk you through everything in 30 minutes.

ROVA AI Demo

Google Meet · Free

What to expect

Live walkthrough on your sector

Real call recordings and flows

Pricing tailored to your volume

30 minutes, no sales pitch