Customer stories /

Government / Student outreach

More than 50,000 students. Less than one week.

ROVA helped BSDM officials reach more than 50,000 students in less than a week through AI-led student survey outreach.

01 / CONTEXT

The challenge

Student outreach involves more than reaching a list of phone numbers. Teams need to ask consistent questions, listen to individual experiences, and bring the answers together for review.

02 / THE ROLE

A student survey agent

The agent guides students through survey conversations and captures their responses. The purpose is to make student feedback easier for the program team to review.

03 / IN PRACTICE

From conversation to a clear next step

The following sequence illustrates the type of workflow this role supports.

  1. Reach students through a voice conversation
  2. Guide the student through the survey
  3. Capture responses for program-team review
04 / RECOGNITION

A letter of appreciation from BSDM.

The Bihar Skill Development Mission recognized Rx One Care for completing its AI-driven candidate feedback pilot, highlighting professionalism, technical expertise, and timely execution.

BSDM Letter of Appreciation recognizing successful completion of the AI-driven feedback pilot, with signature and official sealView the full signed letter ↗Listen to the BSDM survey agent →
05 / BUSINESS IMPACT

More student voices. A shorter outreach window.

50,000+Students reached
< 1 weekOutreach window

ROVA helped BSDM officials reach more than 50,000 students in less than one week. AI-led survey conversations supported outreach at scale while captured responses gave officials feedback to review and act on.

HOW THE WORK MOVES / ILLUSTRATIVE FLOW
01

Student outreach

02

Survey conversation

03

Responses for officials

  • Outreach at scale
  • Structured student feedback
  • Officials focus on review

Outreach result supplied by ROVA: more than 50,000 students in less than one week.

06 / THE TAKEAWAY

Student feedback at a scale officials can act on.

Program teams remain responsible for interpreting responses and deciding how to act on the feedback.